I use Evernote to keep track on interesting things I stumble across on the tinterwebs. That could be anything from living in the mountains to digital & housing. I figured it was about time to start sharing some of them more widely, so every month or so, I’ll do a post with links of stuff that might be relevant or interesting for those working in housing. And maybe some random stuff thrown in for good measure too 🙂
Thinking about organisational design:
Type-2 organisations. A post about organisations, decision-making, and getting fit for purpose in the networked age.
A Harvard Business Review long-form piece about Agile (that’s with a capital ‘A’, not just being generally flexible and fast) beyond software development, but as an organisation. Its a world of difference from the old command and control stuff.
The video of a presentation at #Sprint16 (A government digital conference) on the challenges of ‘doing Agile’ in a generally non-Agile environment. If we folks who work in housing think its hard, imagine the challenges in the civil service. Take heart that we’re not alone, and that there are some useful techniques and approaches that might be helpful.
Thinking about designing services:
Designing for data. A great post from @Sarahgold on some key principles to consider when designing services.
Eight recommendations for how the public sector should be using service design. I particularly like number one – make it ‘how we do things around here’.
Seeing new things happen in real life:
SomersTown soup. A lovely example of what happens when a Housing Association, some service designers and some local folks get together and make stuff happen. H/T to my old (young) mucker @jonfoster for being a great catalyst to make things happen